someone who bears the change for others



"The best questions mark new beginnings."

The romantic side of asking questions is discovery, adventure, and curiosity. The realistic side of asking questions is a headache, uncertainty, and anxiety. It's in this tension of romantic realism that innovation, social impact, and new growth come to life.

I have never experienced growth in any category that didn’t hurt. The high school growth spurt, achieving fitness goals, admitting my mistakes, deepening the character of a close relationship, or launching a new venture. It takes courage for leaders, teams, and organizations to choose this path. But take heart, it's a deeply human endeavor. 

Christian Smith says it well:

Being a person is not about stasis or equilibrium. It is about going somewhere, pursuing an end. Life must entail personal growth, unfolding, and development that moves in right directions (and so also has the potential to move in wrong directions). For human persons, existence is not a happening to simply take in, but an active journey, a movement toward a proper destination. That inherently implies that the present, the status quo, where one is now, is not good enough, not the right place, not the final destination. One needs to move, to change, to get somewhere. To stay put would be to stagnate, to fail to realize one’s true end. One has to get on the roads of life, to move toward the goal, to achieve a purpose that is presently unfulfilled.

At Changegoat we are here to help bear the change that comes from a bold-faced pursuit of that something which is better, truer, and healthier.




Dialogical vs. Dictatorial

We have never met a self-titled expert we liked. We know our craft, but the posture of the expert is arrogant, hubristic, fixed, and slows learning. Our posture is dialogical, interactive, and oriented around co-discovery and co-creation. Our goal is to never colonize your creativity or ostracize your teams. We seek to learn and grow as we engage with our clients, knowing that we must grow to meet you, your teams, and your customers where they are.


Design Thinking vs. Binary Thinking

Developed and refined by the Stanford Design School, the design thinking process utilizes reasoning and divergent thinking in order to generate and uncover as many possible solutions at first, and then convergent thinking as a way to narrow these down to a final solution. Design thinking is energized by an execution bias, rooted in continuous learning, and designed for humanity.


Cultivation vs. Pre-Fabrication

How many times has a consulting firm dropped off a pre fab expert solution at your door only for it to sit there never to be integrated, owned, or implemented with lasting success? Organizations are human systems. Our process is to grow the people and design the solution with you, your teams, and customers. This means we focus as much attention on cultivating your teams as much as crafting the technology, plan, or processes.


Provocation vs. Presentation

How many more slide decks, bullet points, Venn diagrams, matrices, do we need in the world? If you feel that a slide deck will do the trick, we are not for you. There is a place for thought leadership and slide decks, but we see the greatest opportunity to bring real impact by provoking you and your teams to imagine new ideas, processes, and solutions. We are safe, friendly, and fun, but we do poke.

A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly…specialization is for insects.
— Robert A. Heinlein