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About

a consultancy that empowers you to uncover fresh strategies and creative solutions to treat your status quo

Lukas Naugle is the Founder and Principal Adviser at Changegoat. Drawing upon more than 15 years of experience in both business and charitable organizations, he provides strategic advisory services entrepreneurial founders, executives, and boards in both the business and social impact space. He received his degree in International Business from Whitworth University. Based in the Washington DC area, he loves to bring a global and multi sector perspective to challenging the status quo.

Approach

Dialogical vs. Dictatorial

We have never met a self-titled expert we liked. We know our craft, but the posture of the expert is arrogant, hubristic, fixed, and slows learning. Our posture is dialogical, interactive, and oriented around co-discovery and co-creation. Our goal is to never colonize your creativity or ostracize your teams. We seek to learn and grow as we engage with our clients, knowing that we must grow to meet you, your teams, and your customers where they are.

Design Thinking vs. Binary Thinking

Developed and refined by the Stanford Design School, the design thinking process utilizes abductive reasoning and divergent thinking in order to generate and uncover as many possible solutions at first, and then convergent thinking as a way to narrow these down to a final solution. Design thinking is energized by an execution bias, rooted in continuous learning, and designed for humanity.

Cultivation vs. Pre-Fabrication

How many times has a consulting firm dropped off a pre fab expert solution at your door only for it to sit there never to be integrated, owned, implemented with lasting success? Organizations are human systems. Our process is to grow the people and design the solution with you, your teams, and customers. This means we focus as much attention on cultivating your teams as much as crafting the technology, plan, or processes.

Provocation vs. Presentation

How many more slide decks, bullet points, Venn diagrams, matrices, do we need in the world? If you feel that a slide deck will do the trick, we are not for you. There is a place for thought leadership and slide decks, but we see the greatest opportunity to bring real impact by provoking you and your teams to imagine new ideas, processes, and solutions. We are safe, friendly, and fun, but we do poke.

Services

Leadership & Strategy

Leaders face unprecedented pressure both personally and professionally. We help leaders gain the fresh insights and design the next steps for a truer, healthier, growing organization.

Brand & Experience

Technology mediates much of our relationships today, leaving an unparalleled opportunity to serve customers, clients, and our communities in fostering real connection. We help organizations understand who they are, want to be, and how to render that brand through digital and personal experiences.

Content & Marketing

Distributing communication is far easier in a digital world, and yet it’s far more difficult to be coherent, clear, and compelling. We help leaders and their organizations understand what they have to say, create systems and teams to produce it, and how to connect with their unique audience.

Fractional Changegoat

Many founders and business owners need additional C-level leadership talent and experience.
Fractional Changegoat is a way to add an executive on your team without taking on the financial,
operational, and onboarding risks associated with hiring a traditional full-time executive. We provide
the following services as a fractional CXO, CMO, CDO, or VP of Growth:

  • Leadership and Management Coaching
  • Organizational Design and Team Development
  • Communications, Marketing, and Brand Development
  • Agile and Lean Management Methods
  • Digital Product Development
  • Business Development
  • Content Development

Training & Workshops

Increasing Team Performance and Satisfaction

Introducing the latest in agile and lean methodologies and how to start using them
to get the best stuff done.

Cultivating a Healthy Team Culture

Introducing some of the most often overlooked dynamics that undermine team health,
but when addressed, can yield dramatic improvements.

Eating Problems for Breakfast

Introducing the latest concepts and strategies for creative problem solving so that
teams can be responsive to the rapidly changing world around them.

Design Thinking Facilitation

An intensely interactive experience working through a design thinking process to
produce solutions you can begin implementing right away.

How to Get the Most from Basecamp 3

Introducing the core principles that motivate Basecamp as a company and
coaching on setup and implementation.

Overcoming Employee Disengagement

Introducing the systemic and personal factors that are causing 67%* of
employees worldwide to not engaged at work (*Gallup) and what we can do about it.