Dialogical vs. Dictatorial
We have never met a self-titled expert we liked. We know our craft, but the posture of the expert is arrogant, hubristic, fixed, and slows learning. Our posture is dialogical, interactive, and oriented around co-discovery and co-creation. Our goal is to never colonize your creativity or ostracize your teams. We seek to learn and grow as we engage with our clients, knowing that we must grow to meet you, your teams, and your customers where they are.
Design Thinking vs. Binary Thinking
Developed and refined by the Stanford Design School, the design thinking process utilizes abductive reasoning and divergent thinking in order to generate and uncover as many possible solutions at first, and then convergent thinking as a way to narrow these down to a final solution. Design thinking is energized by an execution bias, rooted in continuous learning, and designed for humanity.
Cultivation vs. Pre-Fabrication
How many times has a consulting firm dropped off a pre fab expert solution at your door only for it to sit there never to be integrated, owned, implemented with lasting success? Organizations are human systems. Our process is to grow the people and design the solution with you, your teams, and customers. This means we focus as much attention on cultivating your teams as much as crafting the technology, plan, or processes.
Provocation vs. Presentation
How many more slide decks, bullet points, Venn diagrams, matrices, do we need in the world? If you feel that a slide deck will do the trick, we are not for you. There is a place for thought leadership and slide decks, but we see the greatest opportunity to bring real impact by provoking you and your teams to imagine new ideas, processes, and solutions. We are safe, friendly, and fun, but we do poke.